Virgin Voyages Help & Support for Fitness and Spa
Fitness and Spa
Where is the gym?
Our gym is located midship on Deck 15.
Are cycling shoes needed for bikes in the gym?
Cycling shoes/cleats are not needed for our bikes. However, if you wish to bring cleats, our bikes accommodate SPD cleats. Delta cleats will not work on our bikes.
Are there any group fitness classes?
Absolutely! With HIIT, barre, yoga, spin, bungee, and more, you'll always have a way to sweat it out on board.
How soon do I need to book my spot for fitness classes?
No need to preplan far in advance as booking fitness classes will only be available on board via the Virgin Voyages App.
How do I sign up for fitness classes?
You can sign up for fitness classes through the Virgin Voyages App.
What time does the gym open?
You can find the daily operational hours of the gym in the Virgin Voyages App.
Do you offer spa and salon services?
Hair yeah we do! Whether you're looking for a fresh fade and beard groom or a bold new hair color (may we suggest scarlet), both Dry Dock and Stubble & Groom will get you in tip-top shape! 💅💆
Is there a cover charge for spa? What are the treatment prices?
Sailors can purchase Thermal Suite Day Passes to enjoy our Thermal Suite amenities. Once on board, Sailors can see and book a varied list of treatments, meant to indulge your mind and body.
How can I make a spa reservation?
Once on board, reservations can be made on the app or in person at Redemption Spa.
What is the spa cancellation policy?
Cancellations must be made at least 24 hours before your treatment begins. If you need to cancel or make changes to your spa appointment, please reach out to your onboard Sailor Services Crew.
What are the operating hours for the Redemption Spa?
On most days, Redemption opens at 6:00 AM and closes at 10:00 PM. Please check the Virgin Voyages App for up-to-date Spa hours.
Is there Pickleball available on the Ship?
Yes, indeed! We've got Pickleball action on our Lady Ships. Just a heads up, though – our court is a tad cozier than the regulation size. Ours is 14' wide by 40' long, while the standard court spreads out to 20' wide x 44' long. It's still loads of fun, but we like our Pickleball pros to be in the know!
Is drinking allowed in the spa or nail salon?
You’re welcome to bring a beverage into the Redemption reception area when booking a service. However, we ask that you refrain from bringing drinks into the changing and locker areas. Please note that beverages are not allowed in the Thermal Suite to ensure smooth sailing for everyone.
You are welcome to bring a beverage into the Tune-Up. Just remember, this is a place of relaxation, so please enjoy your drink while keeping the calm seas in mind.
You are welcome to bring a beverage into the Tune-Up. Just remember, this is a place of relaxation, so please enjoy your drink while keeping the calm seas in mind.
Is drinking allowed in the spa or nail salon?
You’re welcome to bring a beverage into the Redemption reception area when booking a service. However, we ask that you refrain from bringing drinks into the changing and locker areas. Please note that beverages are not allowed in the Thermal Suite to ensure smooth sailing for everyone.
You are welcome to bring a beverage into the Tune-Up. Just remember, this is a place of relaxation, so please enjoy your drink while keeping the calm seas in mind.
You are welcome to bring a beverage into the Tune-Up. Just remember, this is a place of relaxation, so please enjoy your drink while keeping the calm seas in mind.
