Virgin Voyages Help & Support for My Account
My Account
What are the benefits of signing up for a Virgin Voyages account?
A Virgin Voyages account provides total access to your booking details and will keep you up to date on the latest news and announcements. To stay on top of all your details, simply log in to make payments, book add-ons and experiences and complete your "Ready to Sail" details before your trip.
How can I add a booking to my account?
If you create an account during the booking process, your booking will automatically be added to that account.
If you choose not to create an account during the booking process but want to create one later and add your booking, make sure to use the same exact first name, last name and email used during your booking. If this information is entered correctly, your booking will automatically populate in your account.
If you want to add a reservation or cabin to your account after your initial booking, please contact Sailor Services.
If you choose not to create an account during the booking process but want to create one later and add your booking, make sure to use the same exact first name, last name and email used during your booking. If this information is entered correctly, your booking will automatically populate in your account.
If you want to add a reservation or cabin to your account after your initial booking, please contact Sailor Services.
How do I create an account?
Use this link to create your Virgin Voyages account.
When can I make reservations for dining, spa, entertainment, and tattoos?
Sailors will have the ability to book dining experiences directly from our Virgin Voyages app or with Sailor Services starting 45 days before departure, and our Sailors booked in RockStar and Mega RockStar Quarters will have the ability to book starting 60 days before.
Our other onboard experiences such as spa, entertainment, and tattoos will be available to book once you’re on board. In the meantime, you can start planning your voyage by checking out our entertainment lineup in our Virgin Voyages app, and we will let booked Sailors know when pre-voyage bookings open up.
Our other onboard experiences such as spa, entertainment, and tattoos will be available to book once you’re on board. In the meantime, you can start planning your voyage by checking out our entertainment lineup in our Virgin Voyages app, and we will let booked Sailors know when pre-voyage bookings open up.
How do I connect my booking on the app?
After logging into the Virgin Voyages App, you will be brought to a page where you can tap on, “Connect a booking.” From here, you will be able to input your details to connect your booking to the app.
